As per the new Government guidelines, please wear a face covering when visiting our branches.

Our COVID-19 update

A message from our CEO

We're currently experiencing extremely high demand on selected products across our branch network. We'd like to reassure our valued customers that we're working closely with our suppliers on a daily basis to increase stock levels on these items, and most importantly, ensure you are able to get the products you need.


I am pleased to announce that all 68 of our branches are now fully open, serving our customers.

It has been quite a journey but thanks to the commitment of our colleagues, the support of our suppliers and the loyalty of our customers, we have been able to open fully, safely and effectively over a measured 6 week period.

I would like to take this opportunity to thank everyone involved for their support over recent weeks.

At Selco, we continue to be committed to keeping our customers and colleagues safe, whilst providing the materials and service you expect from us. Selco is back!

Stay safe.

Howard Luft

Selco CEO


Frequently Asked Questions

Yes. We have opened all branches to provide Click & Collect and Click & Deliver orders.

Yes. All branches are now open to visit with strict social distancing measures in place to protect both our colleagues and customers. Our branches are also providing a Click & Collect and Click & Deliver service. Visit our Branch Finder for further details on your nearest local branch.

All branches have now reopened with amended opening hours. Please go to our Branch Finder page to see how your local branch is operating.

If you already have a Selco Trade Card but haven’t previously ordered online, you can create a login to purchase online.

There is no minimum order value for Click & Collect orders. For Click & Deliver orders, we have a minimum order value of £100 inc VAT.

Due to current high demand, we’re only able to deliver within a 10 mile radius of each branch.

Yes, we’ve opened the doors to all branches for customers to visit. We've put strict social distancing measures in place throughout our stores to ensure the safety of our colleagues and customers. Please visit our Branch Finder to see amended opening hours for your local branch.

Yes, we’re now open 7 days a week again. Our branches are open from 6.30am to 6pm, Monday to Friday (excluding Wembley 6.30am to 5pm), 7am to 4pm on Saturdays, and from 10am to 4pm on Sundays. However, our Click & Collect service will be unavailable on Sundays until further notice.

Unfortunately, due to strict social distancing measures we’ve put in place, we’re unable to offer assistance loading your vehicle.

Yes. Our in-branch services, including sheet material cutting, paint mixing and brick matching, are now available at all branches. Please visit our Branch Finder page to view amended opening hours for your local branch.

If you’re unable to get to your local branch within your allotted time slot, please contact the branch to arrange an alternative collection time. Uncollected orders will be held for 48 hours and then refunded.

Yes. If you haven’t ordered from us before, you can apply to get a Selco Trade Card and login in just a few steps. Please note, we’ll need a proof of business document to get you set up.

If your product is faulty, or if you have received the wrong item, please call your local branch. Any returns will be at the manager’s discretion until further notice.

We will be regularly updating this page and are also keeping our customers fully up-to-date with the latest information via our Facebook and Twitter pages. Please keep an eye on our social channels for the latest news.

If you have any questions about your order, please contact your local operating branch and speak to a member of the team.

We appreciate that you’d like to continue making your regular payments, and to assist with this, we have the following options available:

  • Payments can be made via debit or credit card over the phone by calling 01564 821138 between 7.00am and 5.00pm Monday to Friday.
  • Payments can be made online by logging in.
  • Our bank details for electronic bank transfers are located on your statement. Please quote your Selco Trade Card number as a payment reference.

Unfortunately, we’re not accepting payment by cheque during this time. Please pay by one of the alternative methods listed above.

Instead of posting your remittance advice, we would appreciate it if you could please email it to creditcontrol@selcobw.com.

In keeping with Government guidelines, we’ve arranged for our colleagues in key central functions to work from home. Therefore, our Credit Control team remains fully operational and can be contacted in the usual way.

Our credit teams are available to take your calls between 7.00am and 5.00pm, Monday to Friday, on 01564 821138, or you can email creditcontrol@selcobw.com.


Previous updates

8th June

I can today confirm we will be re-opening our online service at Selco Builders Warehouse on Wednesday, May 6.

In order to maintain the safety of our colleagues and customers, a limited service will be available at 42 branches via our website. We will be offering:

  • Click & Collect
  • Click & Deliver
The full list of branches which are re-opening for Click & Collect and Click & Deliver orders is now available.

The safety of our customers and colleagues remains paramount and, as such, no customers will be permitted to enter into branches and strict social distancing measures will be in place for deliveries and collections. Pre-ordered products and materials can either be delivered to your site by our Selco delivery teams or collected by you from the branch car parks at the specified time.

Please do not visit a branch unless you are collecting your Click & Collect order.

Branches will be open on weekdays only between 7am and 5pm.

Further updates on the branches which remain closed will be provided in due course.

I would like to take this opportunity to thank our customers – who we know provide truly vital services in the communities in which they operate - for their patience and understanding during this extremely difficult time. I’m aware that many of you will have wanted to continue to access your local Selco branch or delivery service over recent weeks and please rest assured we have been monitoring and reviewing events on an hour-by-hour basis. The safety of our customers and colleagues has been paramount in all our decision-making and we are now in a position to offer the service outlined above.

We look forward to once again serving our customers. Take care and stay safe.

Howard Luft, CEO, Selco Builders Warehouse

6th May

I can today confirm we will be re-opening our online service at Selco Builders Warehouse on Wednesday, May 6.

In order to maintain the safety of our colleagues and customers, a limited service will be available at 42 branches via our website. We will be offering:

  • Click & Collect
  • Click & Deliver
The full list of branches which are re-opening for Click & Collect and Click & Deliver orders is now available.

The safety of our customers and colleagues remains paramount and, as such, no customers will be permitted to enter into branches and strict social distancing measures will be in place for deliveries and collections. Pre-ordered products and materials can either be delivered to your site by our Selco delivery teams or collected by you from the branch car parks at the specified time.

Please do not visit a branch unless you are collecting your Click & Collect order.

Branches will be open on weekdays only between 7am and 5pm.

Further updates on the branches which remain closed will be provided in due course.

I would like to take this opportunity to thank our customers – who we know provide truly vital services in the communities in which they operate - for their patience and understanding during this extremely difficult time. I’m aware that many of you will have wanted to continue to access your local Selco branch or delivery service over recent weeks and please rest assured we have been monitoring and reviewing events on an hour-by-hour basis. The safety of our customers and colleagues has been paramount in all our decision-making and we are now in a position to offer the service outlined above.

We look forward to once again serving our customers. Take care and stay safe.

Howard Luft, CEO, Selco Builders Warehouse

14th April

Our number one priority since the start of the Coronavirus outbreak has been the health and safety of our customers, colleagues and suppliers, and we continue to monitor Government advice extremely closely.

With that in mind, our branches and delivery services have been closed for the last three weeks, and we believe it remains the responsible approach for that to continue at this time.

We are constantly monitoring events and reviewing all options to enable us to continue serving our customers – at least in some form – at the earliest opportunity, while always keeping health and safety as our top priority.

Thank you for your continued understanding, and we will provide a further update as soon as possible.

24th March (AM)

With regret, following the Government’s announcement, all Selco branches will be closed on Tuesday 24th March, and no customer deliveries will be made on this date.

The Grafton Group, Selco’s parent company is continuing to discuss with Government the feasibility of continuing to provide essential repair and maintenance products over the next three weeks. We will therefore be updating our website during the course of the day with any developments.

Depending on the course of action, we will be in touch with those of you who have placed orders for delivery or Click and Collect, and who haven’t received their goods, to advise on next steps.

Thank you for your ongoing support during this difficult time. Please keep safe and well.

18th March

As the current Coronavirus (COVID-19) situation continues to develop, we wanted to take this opportunity to inform our customers that it is business as usual and all 68 of our branches remain open.

Keeping you working

However, from Monday 23rd March, we’ve made the decision to reduce our opening hours in order to maximise service and availability, and most importantly, keep you working. All branches will be open 7am – 5pm Monday to Friday, and 8am – 2pm Saturday. We will be closed on Sundays until further notice.

Our Click and Deliver service also remains fully operational, allowing you to order products online for direct delivery to site. However, please note that due to increased demand, delivery times may be extended.

Ensuring everyone's safety

We’d like to reassure you that we are following all necessary guidelines laid out by the Government, as well as taking guidance from other relevant authorities, to ensure the safety of our customers and colleagues at this difficult time.

We've put additional hygiene measures in place in every branch, and have ensured those showing symptoms, or living with people with symptoms, remain at home. We are also implementing some simple social distancing measures in branch and we ask that you respect the boundaries in place.

Always keeping you informed

We'll continue to support you, our valued customers, and your projects for as long as we are able to, but it’s very much business as usual until then. We are closely monitoring these fast-moving events and will keep you fully informed every step of the way.

In the meantime, our fantastic colleagues look forward to welcoming you in-branch.

If you would like to speak to your local branch, please go to our branch finder for details.

Get your trade card and buy online & in-branch today!

There’s no need to wait for your trade card to turn up. Upload your proof of business, fill out your details, and we'll give you your trade card number then and there so you can buy online and in-branch straight away.