Keeping you updated
September 2022 - Stock Levels
Whilst our overall stock levels have improved significantly in recent months, we continue to have challenges with Hunter plastics and PVC fascia stock.
We are working alongside the supplier to improve supply and have been advised that levels should improve soon.
The Selco team would like to thank you for your patience and continued support.
Keeping you safe in branch
Keeping our colleagues and customers safe has always been our number one priority. We’ve still got several measures in place to ensure everyone’s health and safety, while enabling you to get the materials you need.
Read more about how we're keeping you safe in our COVID-19 Risk Assessment and Safe Working Practices document.
Please do not visit if you are showing any COVID-19 symptoms.
Social distancing floor markers will remain in place throughout all branches.
Protective screening remains in place at our tills and trade counters.
We’re taking contactless payments where possible, and encourage all customers to pay with card instead of cash.
We’ve still got cleaning, handwashing and hygiene procedures in place, and are still providing cleaning products for wiping down your trolley.
Our cafés are now fully open for dining in and takeaway. Please check in branch for opening hours and further details.
Frequently Asked Questions
We are open 7 days a week: 6:30am - 6pm Monday-Friday (excluding Wembley 6:30am - 5pm), 7am - 4pm Saturday, and 10am - 4pm Sunday. Check out our branch finder for specific information regarding your local branch.
Due to the current climate and high product demand, we offer kerbside delivery to within a 10 mile radius of each of our branches.
There is no minimum order value for Click & Collect purchases, but for Click & Deliver orders there is a minimum order value of £100 inc VAT.
If you’re unable to get to your branch within your allotted time slot, please contact the branch to arrange an alternative collection time. Any uncollected orders are held for 48 hours before being refunded.
Yes – we can help you load large, heavy or awkward items by hand or mechanical means.
Our in-branch services include sheet material cutting, paint mixing and brick matching. Please visit our branch finder for specific information regarding your local branch.
We regularly update this page, but we also keep our customers up-to-date with the latest information via our Facebook and Twitter pages, so we recommend keeping an eye on our social channels.
For questions regarding an order you have placed, please contact your local branch and speak to a member of the team who will be more than happy to assist you.
If you haven’t ordered from us before, you can apply for a Selco Trade Card and login in just a few steps. Please note that we require a proof of business document to get you set up.
If your product is faulty, or if you have received the wrong item, please contact your local branch to discuss refunds or exchanges. All returns will be at the manager’s discretion until further notice.
To make payments towards your Credit Account, we have the following options available:
• Pay via debit or credit card over the phone by calling 01564 821138 between 7.00am and 5.00pm Monday to Friday.
• Pay online by logging in.
• Our bank details for electronic bank transfers are located on your statement. Please quote your Selco Trade Card number as a payment reference.
Unfortunately, we’re not accepting payment by cheque during this time. Please pay by one of the alternative methods listed above.
Instead of posting your remittance advice, we would appreciate it if you could please email it to [email protected]