New Next-Day Delivery and Click & Collect services making life easier for tradesmenNovember 9th, 2015
Selco Builders Warehouse has enhanced its service offer by launching its new transactional website, giving tradesman the ability to buy online for next working day courier delivery or to click and collect in branch.
Selco Direct offers more than 5,000 products available to tradesmen for next day delivery by courier.
Click & Collect is available from all of its 40 branches in England and Wales, and will be offered in all new branches. Selco plans to double the number of branches over the next five years.
In conjunction with the branch expansion programme, the leading builders merchant has now moved to extend its digital offering to ensure both existing and new customers are offered the best possible service.
Chris Cunliffe, chief executive of Selco Builders Warehouse, said: “One of our core values at Selco is to make life as easy as possible for tradesmen and to be flexible, and we feel those targets are being hit with the launch of our online offer of Selco Direct and Click and Collect. “We will always look to do anything we can to improve the customer experience and we are delighted to be able to offer these two new online services, giving customers more ways to trade with Selco.”
The introduction of the new transactional website follows on from the improved website that was originally launched at the end of 2013 giving tradesman the ability to view products and prices online and create project lists to assist them when producing quotes for their customers.
Helen Gemmell, marketing director of Selco Builders Warehouse, said: “It’s a very exciting period for Selco, not only with our branch expansion but also with the way we are developing our online services.
“While the majority of our branches are currently based mainly in the south and the Midlands, Selco Direct gives us the chance to offer an alternative purchasing option for both new and existing customers right across the UK.”
Selco Direct delivers to the vast majority of the country on the next working day after an order is placed, with more remote areas serviced within two to three days.